Horizons Consulting

Build Intelligent, Secure, and Scalable AI Agent Ecosystems on Azure

Transform operations with Microsoft AI Agents that securely connect people, data, and workflows across Microsoft 365 and Azure for smarter, faster collaboration. 

Core Capabilities:

  • Models: Utilize large language and machine learning models for context-driven understanding. 
  • Instructions: Execute actions based on predefined business logic. 
  • Tools: Connect to APIs, data sources, and workflows for seamless integration. 
  • Knowledge: Draw insights from internal and external enterprise data. 
  • Orchestration: Coordinate tasks across multiple apps and systems for unified automation. 

Our Microsoft AI Agent Services

Microsoft Logo

Microsoft AI Agents
Consulting

  • Define an enterprise AI vision and build an actionable roadmap. 
  • Identify automation opportunities, assess data readiness, and align strategy with business outcomes. 
  • Develop governance and responsible AI frameworks for secure adoption. 
copilot studio implementation

Copilot Studio Implementation &
Custom AI Agents

  • Integrate enterprise data and define business logic for contextual assistance. 
  • Customize conversational flows and workflows to align with organizational needs. 

AI Agent Governance,
Security & ROI

  • Implement data governance and compliance with Entra ID, Purview, and Defender. 
  • Define clear policies for identity, access, and content management. 
  • Measure business impact and ROI with analytics and performance dashboards. 
Microsoft Azure logo

Azure AI Agent Development &
Integration

  • Develop intelligent, scalable agents using Azure AI Agent Service, Semantic Kernel, and Azure OpenAI. 
  • Create multi-agent systems that operate securely across hybrid or cloud environments. 
  • Integrate with CRM, ERP, and line-of-business applications to extend automation. 

How We Work

Horizons follows a clear, proven framework for success: 

Step 1: Discover

Understand business goals, processes, and AI readiness. This step helps identify potential areas for automation and defines measurable outcomes.

Step 2: Design

Create an implementation blueprint and governance structure. During this phase, we define architecture, data flows, and security measures to ensure smooth deployment.

Step 3: Build

Develop and configure agents using Azure AI and Copilot Studio. Teams collaborate to design, test, and refine agents for scalability and accuracy.

Step 4: Deploy

Integrate across Microsoft 365, Teams, and enterprise platforms. This phase focuses on seamless rollout, performance validation, and user adoption.

Step 5: Optimize

Monitor outcomes, enhance efficiency, and scale responsibly. Continuous improvement ensures that agents evolve with business needs and deliver sustained ROI.

Use Cases Across Industries

Automate data analysis, forecasting, and reporting. These agents assist finance teams in generating insights faster, reducing manual effort, and improving decision accuracy through real-time data interpretation. 

Streamline workflows, inventory management, and approvals. AI agents coordinate supply chain activities, minimize delays, and optimize resource allocation for smoother operations. 

Simplify onboarding, training, and policy access. They guide employees through HR processes, deliver personalized resources, and enhance the employee experience with instant, accurate support. 

Enable faster, AI-driven responses and support. Agents resolve common queries, escalate complex cases intelligently, and deliver consistent, 24/7 customer engagement. 

Automate support requests, patch management, and monitoring. IT agents detect issues proactively, execute automated fixes, and maintain system health to reduce downtime. 

Business Benefits

Boost efficiency through automated workflows

AI Agents reduce manual processes by automating repetitive tasks, enabling teams to focus on strategy and innovation instead of routine work.

Strengthen data security and compliance with Microsoft tools

Built on Azure and Microsoft 365 security frameworks, agents maintain compliance and protect sensitive business information.

Automation in departments

Scale automation across departments and systems

Agents integrate with various business applications, allowing seamless automation that grows with organizational needs.

Business ROI

Gain measurable ROI through optimized productivity and reduced manual effort

By improving operational efficiency and resource utilization, AI Agents deliver tangible business value and long-term cost savings.

Ready to Get Started?

Unlock new levels of automation and intelligence with Microsoft AI Agent Services. Begin your journey with an AI Agent Readiness Workshop or schedule a consultation to explore your next opportunity.